\r\n"},{"id":"f515b46a-ec4e-4453-8668-b3898b20dfc3","name":"AccessiblePublicTelephones","feature":{"id":"71c0d4aa-94dd-43f3-8e83-d47acf333b2c","displayName":"Accessible Public Telephones","name":"Accessible Public Telephones","value":"AccessiblePublicTelephones | Accessible station facilities","sortOrder":"101"},"isAvailable":false,"category":{"id":"537bd86f-4961-44ed-9d5e-d567f1fa3e08","displayName":"Accessibility and mobility access","name":"Accessibility and mobility access","value":"Accessibility | Station access | Ticketing access | Accessible travel links | Accessible station facilities","sortOrder":"106"},"details":"
\r\n
Are there accessible public telephones at London Waterloo station?
\r\n
No, accessible public telephones aren't available at this station.
\r\n
\r\n"},{"id":"6e43d2fa-9a70-4536-bcf8-500db902d3fb","name":"AccessibleTaxis","feature":{"id":"fc403089-5abd-431c-ab4b-ce6f1a7ee1c2","displayName":"Accessible Taxis","name":"Accessible Taxis","value":"AccessibleTaxis | Accessible travel links","sortOrder":""},"isAvailable":true,"category":{"id":"537bd86f-4961-44ed-9d5e-d567f1fa3e08","displayName":"Accessibility and mobility access","name":"Accessibility and mobility access","value":"Accessibility | Station access | Ticketing access | Accessible travel links | Accessible station facilities","sortOrder":"106"},"details":"
\r\n
Are accessible taxis available at London Waterloo station?
\r\n
Yes, accessible taxis are available at this station.
\r\n
Accessible taxis information
\r\n
\r\n
Accessible taxis are available from the taxi rank on Cab Road / Station Approach
\r\n
\r\n
\r\n"},{"id":"825f50b1-201b-40ab-9f39-15f3c6a5383e","name":"AccessibleTicketMachines","feature":{"id":"7fe0311e-db92-46e6-b6d3-3e2015407bae","displayName":"Accessible Ticket Machines","name":"Accessible Ticket Machines","value":"AccessibleTicketMachines | Ticketing access","sortOrder":""},"isAvailable":true,"category":{"id":"537bd86f-4961-44ed-9d5e-d567f1fa3e08","displayName":"Accessibility and mobility access","name":"Accessibility and mobility access","value":"Accessibility | Station access | Ticketing access | Accessible travel links | Accessible station facilities","sortOrder":"106"},"details":"
\r\n
Are there accessible ticket machines at London Waterloo station?
\r\n
Yes, this station has accessible ticket machines.
\r\n
Accessible ticket machines information
\r\n
\r\n
Ticket machines are located at various locations on the main concourse and are accessible to wheelchair users.
\r\n
\r\n
\r\n"},{"id":"4340b40b-3d94-4df9-bf1b-67f0afed4683","name":"Airport","feature":{"id":"77c8823d-701d-4177-916c-bb1a764feeaf","displayName":"Airport","name":"Airport","value":"Airport | Public transport","sortOrder":"103"},"isAvailable":false,"category":{"id":"fce6bfc0-68e7-4a52-9d37-4c3815967867","displayName":"Travel links","name":"Travel links","value":"Travel | Public transport | Personal transport","sortOrder":"103"},"details":"
\r\n
Does London Waterloo station have connections to an airport?
\r\n
No, the station does not have connections to an airport.
\r\n
\r\n"},{"id":"b0ad719b-d270-45aa-a9a0-b277c9bc913e","name":"AtmMachine","feature":{"id":"d78e5f72-8286-40a3-8ee0-6b608c34d6d3","displayName":"Atm Machine","name":"Atm Machine","value":"AtmMachine | Shops, cafes and cash machines","sortOrder":""},"isAvailable":true,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
Is there a cash machine at London Waterloo station?
\r\n
Yes, this station has cash machines.
\r\n
Cash machine information
\r\n
\r\n
Located on concourse
\r\n
\r\n
\r\n"},{"id":"337aedf2-397c-4128-94e1-b5f2a4ac1bd8","name":"BabyChange","feature":{"id":"70f2e329-de71-416f-8345-dbdb1fb63d8a","displayName":"Baby Change","name":"Baby Change","value":"BabyChange | Toilet facilities","sortOrder":"101"},"isAvailable":true,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
Are there baby changing facilities at London Waterloo station?
\r\n
Yes, there are baby changing facilities at this station.
\r\n
\r\n"},{"id":"02567edc-b44f-42e4-a434-453321d2459c","name":"BureauDeChange","feature":{"id":"1fcba7f0-59cd-4a12-b287-d6b4f6dc7b84","displayName":"Bureau De Change","name":"Bureau De Change","value":"BureauDeChange | Tourist facilities","sortOrder":""},"isAvailable":false,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
Is there a bureau de change at London Waterloo station?
\r\n
No, there isn't a bureau de change at this station.
\r\n
\r\n"},{"id":"ee62fbe2-1c76-4890-84d9-fb2bcadcc278","name":"BusServices","feature":{"id":"0d837350-8669-4e30-a12c-f33280f41d6a","displayName":"Bus services","name":"Bus Services","value":"BusServices | Public transport","sortOrder":""},"isAvailable":true,"category":{"id":"fce6bfc0-68e7-4a52-9d37-4c3815967867","displayName":"Travel links","name":"Travel links","value":"Travel | Public transport | Personal transport","sortOrder":"103"},"details":"
\r\n
Are there bus connections at London Waterloo station?
\r\n
Yes, there are bus services at this station.
\r\n
Bus services information
\r\n
\r\n
Waterloo is well connected toLondon's public transport network. Waterloo Underground station serves the Bakerloo, Jubilee, Northern and Waterloo & City Lines. Plan a journey - Transport for London (tfl.gov.uk)
Buses depart from several points around the station. All Transport for London Buses are accessible with step free access and have a dedicated mobility space. Buses from Waterloo (tfl.gov.uk)
The station has a dedicated taxi rank for London Black Taxis on the roadway outside exit 3.
Santander Hire Bicycles are available from the docking stations outside.Santander Cycles - Transport for London (tfl.gov.uk)
Waterloo is within easy walking distance of the South Bank and a number of visitor attractions.Walking - Transport for London (tfl.gov.uk).
\r\n
\r\n
\r\n"},{"id":"5d189fab-281a-4205-93cb-02147e5aab15","name":"CarHire","feature":{"id":"fbc8df9c-26b7-42cc-8b77-02aa86100cef","displayName":"CarHire","name":"CarHire","value":"CarHire | Personal transport","sortOrder":""},"isAvailable":false,"category":{"id":"fce6bfc0-68e7-4a52-9d37-4c3815967867","displayName":"Travel links","name":"Travel links","value":"Travel | Public transport | Personal transport","sortOrder":"103"},"details":"
\r\n
Is car hire available at or near London Waterloo station?
\r\n
No, car hire is not available at or near the station.
\r\n
\r\n"},{"id":"e69222f3-b731-46d4-b246-193fdb95a91e","name":"CarPark","feature":{"id":"a53b5bf3-c24d-486a-bc1a-3d451133f385","displayName":"Car parking","name":"Car Park","value":"CarPark | Car parking","sortOrder":""},"isAvailable":true,"category":{"id":"e62f03c4-9579-4617-a7ae-d08d97749bdf","displayName":"Car parking","name":"Car parking","value":"CarParking | Car parking","sortOrder":"104"},"details":"
\r\n
Car park name and spaces
\r\nStation Car Park - 27 spaces\r\n
\r\n
Opening hours
\r\n\r\nMonday to Friday – 24 hours\r\n\r\n\r\nSaturday – 24 hours\r\n\r\n\r\nSunday – 24 hours\r\n\r\n
\r\n\r\n\r\n"},{"id":"e4d87d0f-3d12-44ef-a2f3-480ebca814bb","name":"ClosedCircuitTelevision","feature":{"id":"2914a1ca-ca18-4cd9-827c-5fd15c580388","displayName":"Closed Circuit Television","name":"Closed Circuit Television","value":"ClosedCircuitTelevision | Station security","sortOrder":"100"},"isAvailable":true,"category":{"id":"9b7abc60-53fe-4b57-8a1d-d721b53b5ea0","displayName":"Station information","name":"Station Information","value":"StationInformation | Station details | Ticketing information | Station security | Customer service","sortOrder":""},"details":"
\r\n
Is there CCTV at London Waterloo station?
\r\n
Yes, there is CCTV at this station.
\r\n
\r\n"},{"id":"b15a80c2-a7b3-46f4-bff1-3dad65189e28","name":"CrsCode","feature":{"id":"aec53cda-244a-4e45-9e78-6ee9413d4e8e","displayName":"Crs Code","name":"CrsCode","value":"CrsCode | Station details","sortOrder":"101"},"isAvailable":true,"category":{"id":"9b7abc60-53fe-4b57-8a1d-d721b53b5ea0","displayName":"Station information","name":"Station Information","value":"StationInformation | Station details | Ticketing information | Station security | Customer service","sortOrder":""},"details":"
\r\n
CRS code
\r\n
WAT
\r\n
\r\n"},{"id":"6ff941e1-f832-45a2-b42d-1ffc65a4859d","name":"CustomerHelpPoints","feature":{"id":"ca38cedd-531f-4a78-ae22-21fa2d02fa79","displayName":"Customer Help Points","name":"Customer Help Points","value":"CustomerHelpPoints | Customer service","sortOrder":"100"},"isAvailable":true,"category":{"id":"9b7abc60-53fe-4b57-8a1d-d721b53b5ea0","displayName":"Station information","name":"Station Information","value":"StationInformation | Station details | Ticketing information | Station security | Customer service","sortOrder":""},"details":"
\r\n
Are there customer help points at London Waterloo station?
\r\n
Yes, there's customer help points at this station.
\r\n
Customer help points information
\r\n
\r\n
Passengers travelling on journeys from London Waterloo who require information or assistance are advised to approach a member of staff or visit the information point in the centre of the main concourse.
Staffed information points are locatedon the main concourseuntil 21:00 daily.
A map of Waterloo station is available from South Western Railway Assisted Travel team (0800 52 82 100)
\r\n
\r\n
\r\n"},{"id":"ec36255f-ac0c-43ad-b678-4ee1ab2aebba","name":"CustomerService","feature":{"id":"c184defc-da0d-42b8-8cab-5a32b12223d9","displayName":"Customer Service","name":"Customer Service","value":"CustomerService | Customer service","sortOrder":"101"},"isAvailable":true,"category":{"id":"9b7abc60-53fe-4b57-8a1d-d721b53b5ea0","displayName":"Station information","name":"Station Information","value":"StationInformation | Station details | Ticketing information | Station security | Customer service","sortOrder":""},"details":"
\r\n
Customer services information
\r\n
\r\n
Monday-Saturday 07:00-22:15Sunday 09:00-20:45
Station Reception
\r\n
\r\n
\r\n"},{"id":"a5f24b37-f22d-4184-a8eb-f38f91588f38","name":"CycleHire","feature":{"id":"2dd74957-a9bc-4e06-8c56-4f8d9ddb8f46","displayName":"Cycle Hire","name":"Cycle Hire","value":"CycleHire | Bike hire","sortOrder":"100"},"isAvailable":true,"category":{"id":"9d7b7ad1-039e-4206-9f51-a84bffc76619","displayName":"Bikes","name":"Bikes","value":"Bikes | Bike storage | Bike hire","sortOrder":"105"},"details":"
\r\n
Is bike hire available at or near London Waterloo station?
\r\n
Yes, bike hire is available at or near the station.
\r\n
Bike hire information
\r\n
\r\n
There are Santander Cycle hire bikesavailable near this station. See Santander Cycles - Transport for London (tfl.gov.uk)
\r\n
\r\n
\r\n"},{"id":"812c14bf-e462-4262-a7d7-db9b65491723","name":"CycleStorageAvailability","feature":{"id":"6d2e410e-5ad7-4025-acfa-c441b91045a2","displayName":"Bike storage","name":"Cycle Storage Availability","value":"CycleStorageAvailability | Bike storage","sortOrder":""},"isAvailable":true,"category":{"id":"9d7b7ad1-039e-4206-9f51-a84bffc76619","displayName":"Bikes","name":"Bikes","value":"Bikes | Bike storage | Bike hire","sortOrder":"105"},"details":"
\r\n
Is there bike storage at London Waterloo station?
\r\n
Yes, there's bike storage at this station.
\r\n
\r\n"},{"id":"0973e9b4-5f11-4d41-ac69-c64bf3d61b37","name":"CycleStorageCctv","feature":{"id":"ac307499-378f-4540-b372-e10b25000cdc","displayName":"Cycle Storage Cctv","name":"Cycle Storage Cctv","value":"CycleStorageCctv | Bike storage","sortOrder":"106"},"isAvailable":true,"category":{"id":"9d7b7ad1-039e-4206-9f51-a84bffc76619","displayName":"Bikes","name":"Bikes","value":"Bikes | Bike storage | Bike hire","sortOrder":"105"},"details":"
\r\n
Is there CCTV in the bike storage at London Waterloo station?
\r\n
Yes, this station has CCTV in the bike storage.
\r\n
\r\n"},{"id":"f24aa1a6-9613-4933-bab0-8bfa318847a2","name":"CycleStorageLocation","feature":{"id":"dd18e550-d3f5-41c2-be45-8312bd253a46","displayName":"Cycle Storage Location","name":"Cycle Storage Location","value":"CycleStorageLocation | Bike storage","sortOrder":"103"},"isAvailable":true,"category":{"id":"9d7b7ad1-039e-4206-9f51-a84bffc76619","displayName":"Bikes","name":"Bikes","value":"Bikes | Bike storage | Bike hire","sortOrder":"105"},"details":"
\r\n
Bike storage location
\r\n
Cycle storage is located outside exit 3 on Station Approach / Cab Road.
\r\n
\r\n"},{"id":"afa39f21-6738-4467-b673-4abee5f50931","name":"CycleStorageNote","feature":{"id":"e9b82b9b-64fc-496c-af5a-1ba2cebe44e2","displayName":"Cycle Storage Note","name":"Cycle Storage Note","value":"CycleStorageNote | Bike storage","sortOrder":"104"},"isAvailable":true,"category":{"id":"9d7b7ad1-039e-4206-9f51-a84bffc76619","displayName":"Bikes","name":"Bikes","value":"Bikes | Bike storage | Bike hire","sortOrder":"105"},"details":"
\r\n
Bike storage information
\r\n
\r\n
Please return to your bike within 2 weeks. Abandoned cycles are regularly removed from the racks and those that remain unclaimed are sent for disposal or donated to charitable schemes.
\r\n
\r\n
\r\n"},{"id":"76b9f2fb-a9ba-4cb9-9558-98e0874267a5","name":"CycleStorageSheltered","feature":{"id":"aa877f6d-cd1b-49ad-9d4c-c6978cf1fa39","displayName":"Cycle Storage Sheltered","name":"Cycle Storage Sheltered","value":"CycleStorageSheltered | Bike storage","sortOrder":"101"},"isAvailable":false,"category":{"id":"9d7b7ad1-039e-4206-9f51-a84bffc76619","displayName":"Bikes","name":"Bikes","value":"Bikes | Bike storage | Bike hire","sortOrder":"105"},"details":"
\r\n
Is there a sheltered bike storage area at London Waterloo station?
\r\n
No, there is no sheltered bike storage area.
\r\n
\r\n"},{"id":"9c471962-0ffb-4f16-90ef-33a6795445bb","name":"CycleStorageSpaces","feature":{"id":"95ff5857-acf6-4a29-8317-1e7ab8921206","displayName":"Cycle Storage Spaces","name":"Cycle Storage Spaces","value":"CycleStorageSpaces | Bike storage","sortOrder":"102"},"isAvailable":true,"category":{"id":"9d7b7ad1-039e-4206-9f51-a84bffc76619","displayName":"Bikes","name":"Bikes","value":"Bikes | Bike storage | Bike hire","sortOrder":"105"},"details":"
\r\n
Bike storage spaces
\r\n
573
\r\n
\r\n"},{"id":"6d5a2eba-96ed-4999-832f-0b534ef741fc","name":"CycleStorageType","feature":{"id":"5422290b-5f0f-4997-bcc0-87845124bc71","displayName":"Cycle Storage Type","name":"Cycle Storage Type","value":"CycleStorageType | Bike storage","sortOrder":"105"},"isAvailable":true,"category":{"id":"9d7b7ad1-039e-4206-9f51-a84bffc76619","displayName":"Bikes","name":"Bikes","value":"Bikes | Bike storage | Bike hire","sortOrder":"105"},"details":"
\r\n
Bike storage type
\r\n
Stands
\r\n
\r\n"},{"id":"32fa7f1f-ccc1-418f-a9c7-a10d06728979","name":"FirstClassLounge","feature":{"id":"6531d66e-c27d-4656-a7c3-fa3c6c31b095","displayName":"First Class Lounge","name":"First Class Lounge","value":"FirstClassLounge | Seating at the station","sortOrder":"102"},"isAvailable":false,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
First Class lounge
\r\n
This information is unavailable.
\r\n
\r\n"},{"id":"5128aac8-56a6-430d-be2a-162fab6f90cf","name":"Helpline","feature":{"id":"37a21cee-1b58-455d-8c8c-3f38ce4683d4","displayName":"Helpline","name":"Helpline","value":"Helpline | Customer service","sortOrder":"102"},"isAvailable":true,"category":{"id":"9b7abc60-53fe-4b57-8a1d-d721b53b5ea0","displayName":"Station information","name":"Station Information","value":"StationInformation | Station details | Ticketing information | Station security | Customer service","sortOrder":""},"details":"
\r\n
Assisted travel information
\r\n
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
\r\n
Assisted travel contact details
\r\n
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
\r\n\r\n
\r\n"},{"id":"cb15970f-ee0c-4f21-88b6-4d3f604f2f11","name":"ImpairedMobilitySetDown","feature":{"id":"71fee386-bfa8-4a8c-a2b8-d67ce4d938c0","displayName":"Impaired Mobility Set Down","name":"Impaired Mobility Set Down","value":"ImpairedMobilitySetDown | Station access","sortOrder":"102"},"isAvailable":true,"category":{"id":"537bd86f-4961-44ed-9d5e-d567f1fa3e08","displayName":"Accessibility and mobility access","name":"Accessibility and mobility access","value":"Accessibility | Station access | Ticketing access | Accessible travel links | Accessible station facilities","sortOrder":"106"},"details":"
\r\n
Are there accessible drop off or pick up points at London Waterloo station?
\r\n
Yes, there are accessible drop off or pick up points at this station.
\r\n
Accessible drop off or pick up points information
\r\n
\r\n
Accessible bays are available near the taxi rank on Cab Road/ Station Approach . For any assistance contact reception located next to drop off point on arrival. Passengers may also book assistance in advance by contacting South Western Railway Customer Services Centre on 0845 6000650. (Open 6am-10pm)
\r\n
\r\n
\r\n"},{"id":"648e0890-637c-4b0b-afdd-dbd2ef68fd61","name":"InductionLoop","feature":{"id":"6283d6f9-a265-452d-b29f-476deb671a2b","displayName":"Induction Loop","name":"Induction Loop","value":"InductionLoop | Ticketing access","sortOrder":"102"},"isAvailable":true,"category":{"id":"537bd86f-4961-44ed-9d5e-d567f1fa3e08","displayName":"Accessibility and mobility access","name":"Accessibility and mobility access","value":"Accessibility | Station access | Ticketing access | Accessible travel links | Accessible station facilities","sortOrder":"106"},"details":"
\r\n
Are there induction loops at London Waterloo station?
\r\n
Yes, induction loops are available at this station.
\r\n
\r\n"},{"id":"2e5b1620-5865-43a0-a735-09faa41a2627","name":"LeftLuggage","feature":{"id":"28f6af89-2633-4e52-8299-8d4a004de623","displayName":"Left Luggage","name":"Left Luggage","value":"LeftLuggage | Tourist facilities","sortOrder":"101"},"isAvailable":true,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
Are there luggage storage facilities at London Waterloo station?
\r\n
Yes, there are luggage storage facilities at this station.
\r\n
Luggage storage contact details
\r\n
Left luggage contact details\r\nhttps://www.left-baggage.co.uk/index/locations\r\n
\r\n
\r\n"},{"id":"f354741b-2170-48cf-a85c-1461dc915a74","name":"LostProperty","feature":{"id":"96d033fc-3f36-4908-bf6a-80fbba34911f","displayName":"Lost Property","name":"Lost Property","value":"LostProperty","sortOrder":""},"isAvailable":true,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n\r\nMonday to Friday – 07:30 to 19:00\r\n\r\n
\r\n\r\n\r\n\r\n"},{"id":"0111bfb1-0358-4cbe-8ccf-425ac65df076","name":"MetroServices","feature":{"id":"fdd0ef09-af95-4f9f-9ae0-76e33b8f2669","displayName":"Metro Services","name":"Metro Services","value":"MetroServices | Public transport","sortOrder":"101"},"isAvailable":true,"category":{"id":"fce6bfc0-68e7-4a52-9d37-4c3815967867","displayName":"Travel links","name":"Travel links","value":"Travel | Public transport | Personal transport","sortOrder":"103"},"details":"
\r\n
Are there metro connections at London Waterloo station?
\r\n
Yes, there are metro connections at this station.
\r\n
Metro services information
\r\n
\r\n
Waterloo Underground station is served by the Bakerloo, Jubilee, Northern and Waterloo & City Lines.
Step free access is available to and from the Jubilee Line. For more information on London Transport accessibility:Plan an accessible journey - Transport for London (tfl.gov.uk).
\r\n
\r\n
\r\n"},{"id":"82dddba6-c482-4f3c-992e-d01c5f946948","name":"NationalKeyToilets","feature":{"id":"45300ee2-06dd-492b-bffb-bd7114e592f2","displayName":"National Key Toilets","name":"National Key Toilets","value":"NationalKeyToilets | Accessible station facilities","sortOrder":"103"},"isAvailable":true,"category":{"id":"537bd86f-4961-44ed-9d5e-d567f1fa3e08","displayName":"Accessibility and mobility access","name":"Accessibility and mobility access","value":"Accessibility | Station access | Ticketing access | Accessible travel links | Accessible station facilities","sortOrder":"106"},"details":"
\r\n
Are there accessible toilets at London Waterloo station?
\r\n
Yes, this station has accessible toilets.
\r\n
National key toilets information
\r\n
\r\n
The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADARkey.
\r\n
\r\n
\r\n"},{"id":"13fe0a22-6832-49f3-b44d-2b52d2b7027d","name":"NationalLocationCode","feature":{"id":"11c63513-39b0-4ccc-a662-7c04e8b626fc","displayName":"National Location Code","name":"National Location Code","value":"NationalLocationCode | Station details","sortOrder":"103"},"isAvailable":true,"category":{"id":"9b7abc60-53fe-4b57-8a1d-d721b53b5ea0","displayName":"Station information","name":"Station Information","value":"StationInformation | Station details | Ticketing information | Station security | Customer service","sortOrder":""},"details":"
\r\n
National Location Code
\r\n
5598
\r\n
\r\n"},{"id":"4a273a51-6d01-4ff2-bff4-76320571e116","name":"NearestStationsWithMoreFacilities","feature":{"id":"327fdba5-76aa-40e1-8fa2-9628097fac81","displayName":"Nearest Stations With More Facilities","name":"Nearest Stations With More Facilities","value":"NearestStationsWithMoreFacilities | Accessible travel links","sortOrder":"101"},"isAvailable":false,"category":{"id":"537bd86f-4961-44ed-9d5e-d567f1fa3e08","displayName":"Accessibility and mobility access","name":"Accessibility and mobility access","value":"Accessibility | Station access | Ticketing access | Accessible travel links | Accessible station facilities","sortOrder":"106"},"details":"
\r\n
Nearest stations with more facilities
\r\n
This information is unavailable.
\r\n
\r\n"},{"id":"43882bea-6109-42e0-8a87-95d576b4894f","name":"OysterComments","feature":{"id":"44c143ed-d697-4987-a348-1dc71c698f70","displayName":"Oyster Comments","name":"Oyster Comments","value":"OysterComments | Ticketing options","sortOrder":"107"},"isAvailable":true,"category":{"id":"14255fbe-71d4-4093-a62f-5bb576ffa073","displayName":"Buying and collecting train tickets","name":"Buying collecting tickets","value":"TicketBuying | Ticket office | Ticketing options","sortOrder":"102"},"details":"
\r\n
Oyster information
\r\n
\r\n
Only Oyster pay as you go top-ups are available from self-service ticket machine(s)
\r\n
\r\n
\r\n"},{"id":"c586f237-0d35-44d5-aff7-73954513ab54","name":"OysterPrePay","feature":{"id":"2cb3b0c6-1639-46f1-ad92-86046f974ba7","displayName":"Oyster PrePay","name":"Oyster PrePay","value":"OysterPrePay | Ticketing options","sortOrder":"104"},"isAvailable":false,"category":{"id":"14255fbe-71d4-4093-a62f-5bb576ffa073","displayName":"Buying and collecting train tickets","name":"Buying collecting tickets","value":"TicketBuying | Ticket office | Ticketing options","sortOrder":"102"},"details":"
\r\n
Are Oyster cards issued at London Waterloo station?
\r\n
No, Oyster cards aren't issued at this station.
\r\n
\r\n"},{"id":"c06b0a95-4509-4b71-8f3c-ce9ae2f990f1","name":"OysterTopup","feature":{"id":"dfda1f68-deee-4992-a1c3-847212a0ef97","displayName":"Oyster Topup","name":"Oyster Topup","value":"OysterTopup | Ticketing options","sortOrder":"105"},"isAvailable":true,"category":{"id":"14255fbe-71d4-4093-a62f-5bb576ffa073","displayName":"Buying and collecting train tickets","name":"Buying collecting tickets","value":"TicketBuying | Ticket office | Ticketing options","sortOrder":"102"},"details":"
\r\n
Can Oyster cards be topped up at London Waterloo station?
\r\n
Yes, you can top up Oyster cards at this station.
\r\n
\r\n"},{"id":"ff17ce97-15fc-4fcc-8467-2b6e802540e4","name":"OysterValidator","feature":{"id":"2d2ee919-0ea3-4d27-ab94-e2c80e1039f1","displayName":"Oyster Validator","name":"Oyster Validator","value":"OysterValidator | Ticketing options","sortOrder":"106"},"isAvailable":true,"category":{"id":"14255fbe-71d4-4093-a62f-5bb576ffa073","displayName":"Buying and collecting train tickets","name":"Buying collecting tickets","value":"TicketBuying | Ticket office | Ticketing options","sortOrder":"102"},"details":"
\r\n
Can Oyster cards be used at London Waterloo station?
\r\n
Yes, you can use Oyster cards at this station.
\r\n
\r\n"},{"id":"2dbbe330-97d2-4989-b169-6bbde52f6485","name":"PenaltyFares","feature":{"id":"4a4445bc-c65e-49c9-b43d-b559e1cc9b98","displayName":"Penalty Fares","name":"Penalty Fares","value":"PenaltyFares | Ticketing information","sortOrder":"101"},"isAvailable":true,"category":{"id":"9b7abc60-53fe-4b57-8a1d-d721b53b5ea0","displayName":"Station information","name":"Station Information","value":"StationInformation | Station details | Ticketing information | Station security | Customer service","sortOrder":""},"details":"
\r\n
Penalty fares information
\r\n
\r\nApplicable Operators: Network Rail\r\n
\r\n
\r\n"},{"id":"97df9149-67e5-4579-bfd2-1fc7b6fbf5b8","name":"Port","feature":{"id":"8446f2e6-81ed-4a4b-922d-43083df0d3a3","displayName":"Port","name":"Port","value":"Port | Public transport","sortOrder":"102"},"isAvailable":false,"category":{"id":"fce6bfc0-68e7-4a52-9d37-4c3815967867","displayName":"Travel links","name":"Travel links","value":"Travel | Public transport | Personal transport","sortOrder":"103"},"details":"
\r\n
Does London Waterloo station have connections to a port?
\r\n
No, the station doesn't have connections to a port.
\r\n
\r\n"},{"id":"9c42d42d-c58a-466e-b52d-d1c8dc39c1c8","name":"PostBox","feature":{"id":"6790a362-1e16-4da2-8d31-1d7da7e03f9e","displayName":"PostBox","name":"PostBox","value":"PostBox | Communication","sortOrder":"101"},"isAvailable":true,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
Is there a post box at London Waterloo station?
\r\n
Yes, there's a post box at this station.
\r\n
Post box information
\r\n
\r\n
Located on the concourse
\r\n
\r\n
\r\n"},{"id":"dec3c33a-f0a4-4307-ad97-88f040cab0e7","name":"PrepurchaseCollection","feature":{"id":"58ecc5ff-f979-47ed-925e-3465b163c9d7","displayName":"Collect train tickets","name":"Prepurchase Collection","value":"PrepurchaseCollection | Ticket office","sortOrder":"101"},"isAvailable":true,"category":{"id":"14255fbe-71d4-4093-a62f-5bb576ffa073","displayName":"Buying and collecting train tickets","name":"Buying collecting tickets","value":"TicketBuying | Ticket office | Ticketing options","sortOrder":"102"},"details":"
\r\n
Can I collect train tickets from London Waterloo station?
\r\n
Yes, you can collect train tickets from this station.
\r\n
\r\n"},{"id":"3bf06f05-3f38-4971-9b64-1ac8f25d152e","name":"RailReplacementServices","feature":{"id":"d620be28-6cf6-4ece-87a6-02ae7caab6e3","displayName":"Rail Replacement Services","name":"Rail Replacement Services","value":"RailReplacementServices | Public transport","sortOrder":"104"},"isAvailable":false,"category":{"id":"fce6bfc0-68e7-4a52-9d37-4c3815967867","displayName":"Travel links","name":"Travel links","value":"Travel | Public transport | Personal transport","sortOrder":"103"},"details":"
\r\n
Replacement buses location
\r\n
This information is unavailable.
\r\n
\r\n"},{"id":"af9f38c8-613a-4b09-92c3-df6589a7fc77","name":"RampForTrainAccess","feature":{"id":"9c45fbcd-d045-4cd2-903c-334e9ca9feff","displayName":"Ramp For Train Access","name":"Ramp For Train Access","value":"RampForTrainAccess | Station access","sortOrder":""},"isAvailable":true,"category":{"id":"537bd86f-4961-44ed-9d5e-d567f1fa3e08","displayName":"Accessibility and mobility access","name":"Accessibility and mobility access","value":"Accessibility | Station access | Ticketing access | Accessible travel links | Accessible station facilities","sortOrder":"106"},"details":"
\r\n
Is there a ramp at London Waterloo station to get on the train?
\r\n
Yes, there is a train ramp at this station.
\r\n
\r\n"},{"id":"eb37255b-8f5c-45be-b022-4bc8df415293","name":"SeatedArea","feature":{"id":"34521e65-973a-4a73-848b-e3e241d69730","displayName":"Seated Area","name":"Seated Area","value":"SeatedArea | Seating at the station","sortOrder":"101"},"isAvailable":false,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
Are there seated areas at London Waterloo station?
\r\n
No, this station doesn't have a seating area.
\r\n
\r\n"},{"id":"f94090c3-f20c-4ace-991c-26c96d26aabf","name":"Shops","feature":{"id":"6e9e100d-609f-4d48-ade1-8257f3463df6","displayName":"Shops","name":"Shops","value":"Shops | Shops, cafes and cash machines","sortOrder":"101"},"isAvailable":true,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
Are there shops at London Waterloo station?
\r\n
Yes, there are shops at this station.
\r\n
Shops information
\r\n
\r\n
A wide range of shops including convenience store, supermarket, pharmacy, newsagent, bookseller, clothing, gifts, travel accessories and passport photobooth.
\r\n
\r\n
\r\n"},{"id":"f3fa3c0f-3789-478d-ada9-0ca3bcb8ca0f","name":"Showers","feature":{"id":"36acd541-aaaa-431f-b2f9-b1d1073547b9","displayName":"Showers","name":"Showers","value":"Showers | Toilet facilities","sortOrder":"102"},"isAvailable":false,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
Are there showers at London Waterloo station?
\r\n
No, there aren't showers at this station.
\r\n
\r\n"},{"id":"d5f9a719-7089-4c06-9335-f74ffa383854","name":"SmartcardComments","feature":{"id":"24618e57-8a54-4ac1-acd9-992837354ebe","displayName":"Smartcard Comments","name":"Smartcard Comments","value":"SmartcardComments | Ticketing options","sortOrder":"103"},"isAvailable":true,"category":{"id":"14255fbe-71d4-4093-a62f-5bb576ffa073","displayName":"Buying and collecting train tickets","name":"Buying collecting tickets","value":"TicketBuying | Ticket office | Ticketing options","sortOrder":"102"},"details":"
\r\n
Smartcard information
\r\n
\r\n
London Waterlooticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
\r\n
\r\n
\r\n"},{"id":"a8110f5a-bd28-4b8f-8f2b-5ec4104993e4","name":"SmartcardIssued","feature":{"id":"32742432-56f3-4db0-b4b6-72eebe684636","displayName":"Smartcard Issued","name":"Smartcard Issued","value":"SmartcardIssued | Ticketing options","sortOrder":""},"isAvailable":true,"category":{"id":"14255fbe-71d4-4093-a62f-5bb576ffa073","displayName":"Buying and collecting train tickets","name":"Buying collecting tickets","value":"TicketBuying | Ticket office | Ticketing options","sortOrder":"102"},"details":"
\r\n
Are smartcards issued at London Waterloo station?
\r\n
Yes, smartcards are issued at this station.
\r\n
\r\n"},{"id":"1120e680-dfc9-4a8b-b609-a7c44ae917af","name":"SmartcardTopup","feature":{"id":"aaa30c63-0990-4ce0-bd43-ca73a647deaa","displayName":"Smartcard Topup","name":"Smartcard Topup","value":"SmartcardTopup | Ticketing options","sortOrder":"101"},"isAvailable":true,"category":{"id":"14255fbe-71d4-4093-a62f-5bb576ffa073","displayName":"Buying and collecting train tickets","name":"Buying collecting tickets","value":"TicketBuying | Ticket office | Ticketing options","sortOrder":"102"},"details":"
\r\n
Can smartcards be topped up at London Waterloo station?
\r\n
Yes, you can top up smartcards at this station.
\r\n
\r\n"},{"id":"0726b099-6fdc-4428-a557-eea129b45b08","name":"SmartcardValidator","feature":{"id":"3f2fc08f-c14e-483b-badb-9795cd377f87","displayName":"Smartcard Validator","name":"Smartcard Validator","value":"SmartcardValidator | Ticketing options","sortOrder":"102"},"isAvailable":true,"category":{"id":"14255fbe-71d4-4093-a62f-5bb576ffa073","displayName":"Buying and collecting train tickets","name":"Buying collecting tickets","value":"TicketBuying | Ticket office | Ticketing options","sortOrder":"102"},"details":"
\r\n
Can smartcards be validated at London Waterloo station?
\r\n
Yes, smartcards can be validated at this station.
\r\n
\r\n"},{"id":"d9ccd26b-c77f-4c9f-8db4-3e1aeaeaa967","name":"StaffHelpAvailable","feature":{"id":"ca806d15-daf7-46db-8243-a44bc198f717","displayName":"Staff Help Available","name":"Staff Help Available","value":"StaffHelpAvailable | Accessible station facilities","sortOrder":""},"isAvailable":true,"category":{"id":"537bd86f-4961-44ed-9d5e-d567f1fa3e08","displayName":"Accessibility and mobility access","name":"Accessibility and mobility access","value":"Accessibility | Station access | Ticketing access | Accessible travel links | Accessible station facilities","sortOrder":"106"},"details":"
\r\n
Is staff help available at London Waterloo station?
\r\n
Yes, staff are available to help you at this station.
\r\n
Staff help information
\r\n
Please visit the information point in the centre of the concourse for information and assistance.
Disability assistance can be arranged in advance by contacting South Western Railway on 0800 52 82 100 between 06:00 and 22:00 or by emailing assistedtravel@swrailway.com
It is preferred if assistance is arranged 24 hours in advance.
Monday to Friday 04:30 - 01:05Saturday 04:30 - 01:50Sunday 05:30 - 01:05
\r\n
\r\n"},{"id":"ebae6bc8-bda9-455f-9f0f-9e41d49ab570","name":"Staffing","feature":{"id":"35e69a24-595c-4b10-afd7-48832f9673f0","displayName":"Staffing","name":"Staffing","value":"Staffing | Station security","sortOrder":""},"isAvailable":true,"category":{"id":"9b7abc60-53fe-4b57-8a1d-d721b53b5ea0","displayName":"Station information","name":"Station Information","value":"StationInformation | Station details | Ticketing information | Station security | Customer service","sortOrder":""},"details":"
Staffing level
\r\n
Full time
\r\n"},{"id":"3cd3b723-6161-4fe5-b7e3-b7f0d2b3a48c","name":"StaffingLevel","feature":{"id":"e1d467ea-7440-4b9e-8cbd-76a0c2ab6b39","displayName":"Staffing Level","name":"Staffing Level","value":"StaffingLevel","sortOrder":"101"},"isAvailable":true,"category":{"id":"14255fbe-71d4-4093-a62f-5bb576ffa073","displayName":"Buying and collecting train tickets","name":"Buying collecting tickets","value":"TicketBuying | Ticket office | Ticketing options","sortOrder":"102"},"details":"Fulltime"},{"id":"97fd5f70-247a-46f7-8f24-1383b15faf6e","name":"StationBuffet","feature":{"id":"1ea89403-b05e-4c98-8c8b-17b90c43f516","displayName":"Station Buffet","name":"Station Buffet","value":"StationBuffet | Shops, cafes and cash machines","sortOrder":"102"},"isAvailable":true,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
Are there cafés, pubs or restaurants at London Waterloo station?
\r\n
Yes, there are cafés, pubs or restaurants at this station.
\r\n
Cafés, pubs or restaurants information
\r\n
\r\n
A wide range of food outlets including seated dining, snacks, hot and cold drinks, convenience store and takeaway food.
\r\n
\r\n
\r\n"},{"id":"85ae9f61-7091-4d66-9cdd-ae4f0d05a6f0","name":"StationName","feature":{"id":"a89db1ee-934d-4791-a9db-ee64d0492b0a","displayName":"Station Name","name":"Station Name","value":"StationName | Station details","sortOrder":""},"isAvailable":true,"category":{"id":"9b7abc60-53fe-4b57-8a1d-d721b53b5ea0","displayName":"Station information","name":"Station Information","value":"StationInformation | Station details | Ticketing information | Station security | Customer service","sortOrder":""},"details":"
\r\n
Station name
\r\n
London Waterloo
\r\n
\r\n"},{"id":"b4c93668-5380-4636-8869-f12b22623322","name":"StationOperator","feature":{"id":"e304cd99-64be-479a-a795-8da06d7fc733","displayName":"Station Operator","name":"Station Operator","value":"StationOperator | Station details","sortOrder":"102"},"isAvailable":true,"category":{"id":"9b7abc60-53fe-4b57-8a1d-d721b53b5ea0","displayName":"Station information","name":"Station Information","value":"StationInformation | Station details | Ticketing information | Station security | Customer service","sortOrder":""},"details":"
\r\n
Station operator
\r\n
NR
\r\n
\r\n"},{"id":"a5994fe9-be18-4ab0-9dba-ac41e3e16e70","name":"StepFreeAccess","feature":{"id":"3759aee0-bb21-4ed7-864d-12c3f0d15c6f","displayName":"Step-free access","name":"Step Free Access","value":"StepFreeAccess | Station access","sortOrder":"101"},"isAvailable":true,"category":{"id":"537bd86f-4961-44ed-9d5e-d567f1fa3e08","displayName":"Accessibility and mobility access","name":"Accessibility and mobility access","value":"Accessibility | Station access | Ticketing access | Accessible travel links | Accessible station facilities","sortOrder":"106"},"details":"
\r\n
Step-free access information
\r\n
There is step free access from the main concourseto all platforms, shops and facilities.
Step free exits are exit 1 (Station approach), exit 2 (witha liftto Waterloo Road and lift access to the London Underground Jubilee line), and exit 3 for taxis and onward travel towards the South Bank.
\r\n
Step-free access coverage
Whole station
\r\n
\r\n"},{"id":"f2940107-818e-4803-a01b-b98101af79fd","name":"TaxiRank","feature":{"id":"4312beec-3a62-4026-9756-dd4548a7f812","displayName":"Taxi Rank","name":"Taxi Rank","value":"TaxiRank | Personal transport","sortOrder":""},"isAvailable":true,"category":{"id":"fce6bfc0-68e7-4a52-9d37-4c3815967867","displayName":"Travel links","name":"Travel links","value":"Travel | Public transport | Personal transport","sortOrder":"103"},"details":"
\r\n
Does London Waterloo station have a taxi rank?
\r\n
Yes, this station has a taxi rank.
\r\n
Taxi rank information
\r\n
\r\n
Taxis are available from the taxi rank on Cab Road / Station Approach
\r\n
\r\n
\r\n"},{"id":"b8d1dce5-0599-48fe-aa01-6461d4456a47","name":"Telephones","feature":{"id":"cc57dbe5-5cb9-4b40-b773-2f1bab069ffe","displayName":"Telephones","name":"Telephones","value":"Telephones | Communication","sortOrder":""},"isAvailable":false,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
Are there public telephones at London Waterloo station?
\r\n
No, this station doesn't have public telephones.
\r\n
\r\n"},{"id":"422cef0e-ed5f-45bc-bd7b-80e3b1e2a614","name":"TicketGate","feature":{"id":"8b745b65-c020-4b42-acab-2facf275151f","displayName":"Ticket Gate","name":"Ticket Gate","value":"TicketGate | Ticketing information","sortOrder":""},"isAvailable":true,"category":{"id":"9b7abc60-53fe-4b57-8a1d-d721b53b5ea0","displayName":"Station information","name":"Station Information","value":"StationInformation | Station details | Ticketing information | Station security | Customer service","sortOrder":""},"details":"
\r\n
Does London Waterloo station have ticket gates?
\r\n
Yes, this station has ticket gates.
\r\n
\r\n"},{"id":"2f845d83-e1ec-4d4f-afe3-9ecc03bb73f2","name":"TicketMachine","feature":{"id":"10533f48-08e2-46da-9b51-afa3daa7fd5c","displayName":"Ticket machine","name":"Ticket Machine","value":"TicketMachine | Ticket office","sortOrder":""},"isAvailable":true,"category":{"id":"14255fbe-71d4-4093-a62f-5bb576ffa073","displayName":"Buying and collecting train tickets","name":"Buying collecting tickets","value":"TicketBuying | Ticket office | Ticketing options","sortOrder":"102"},"details":"
\r\n
Are there ticket machines at London Waterloo station?
\r\n
Yes, there are ticket machines at this station.
\r\n
\r\n"},{"id":"0dec8f14-d76b-480e-81a7-b4ffa2c7be0f","name":"TicketOffice","feature":{"id":"1b253b0a-cd43-4c19-bb46-19c435a5953b","displayName":"Ticket Office","name":"Ticket Office","value":"TicketOffice","sortOrder":""},"isAvailable":true,"category":{"id":"14255fbe-71d4-4093-a62f-5bb576ffa073","displayName":"Buying and collecting train tickets","name":"Buying collecting tickets","value":"TicketBuying | Ticket office | Ticketing options","sortOrder":"102"},"details":"
\r\n\r\nMonday to Sunday – 24 hours\r\n\r\n
\r\n\r\n\r\n\r\n"},{"id":"3727d81f-1845-4850-abc9-1bbd4964bf8b","name":"Toilets","feature":{"id":"5bee10e6-5439-429e-b0fd-5e7410f85d28","displayName":"Toilets","name":"Toilets","value":"Toilets | Toilet facilities","sortOrder":""},"isAvailable":true,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
Are there toilets at London Waterloo station?
\r\n
Yes, this station has toilets.
\r\n
Toilets information
\r\n
\r\n
The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADARkey.
\r\n
\r\n
\r\n"},{"id":"02e7fb02-6056-432e-86ea-52d6392cf77c","name":"TouristInformationOffice","feature":{"id":"5a48162e-c48e-4a1a-b3ca-a75e2ce1810d","displayName":"Tourist Information Office","name":"Tourist Information Office","value":"TouristInformationOffice | Tourist facilities","sortOrder":"102"},"isAvailable":false,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
Is there a tourist information office at London Waterloo station?
\r\n
No, there isn't a tourist information office at this station.
\r\n
\r\n"},{"id":"4a9d3cce-2287-4c85-9af9-826b8965ba72","name":"TravelCard","feature":{"id":"518f7bb0-bf22-4c0a-87f0-dff0e7eb640c","displayName":"Travel card","name":"Travel card","value":"Travelcard | Ticketing information","sortOrder":"102"},"isAvailable":true,"category":{"id":"9b7abc60-53fe-4b57-8a1d-d721b53b5ea0","displayName":"Station information","name":"Station Information","value":"StationInformation | Station details | Ticketing information | Station security | Customer service","sortOrder":""},"details":"
\r\n
London fare zone
\r\n
Zone 1
\r\n
\r\n"},{"id":"b387bae3-e93d-4c0d-9636-3136b0018361","name":"Trolleys","feature":{"id":"6ac76746-19a7-4482-9844-8b6a4ff256ab","displayName":"Trolleys","name":"Trolleys","value":"Trolleys | Tourist facilities","sortOrder":"103"},"isAvailable":false,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
Are there luggage trolleys at London Waterloo station?
\r\n
No, luggage trolleys aren't available at this station.
\r\n
\r\n"},{"id":"e966406f-2d9b-454a-aea7-b69cdac61caf","name":"WaitingRoom","feature":{"id":"92dac0b3-3c0b-40ba-b795-34a4159ff0dc","displayName":"Waiting Room","name":"Waiting Room","value":"WaitingRoom | Seating at the station","sortOrder":""},"isAvailable":true,"category":{"id":"4c6b8b86-6348-4972-be85-fbfc3c0efef2","displayName":"Station facilities","name":"Station Facilities","value":"StationFacilities | Toilet facilities | Seating at the station | Tourist facilities | Communication | Shops, cafes and cash machines","sortOrder":"101"},"details":"
\r\n
Is there a waiting room at London Waterloo station?
\r\n
Yes, this station has a waiting room.
\r\n
Waiting room information
\r\n
All platforms are partially or fully covered with a canopy.
\r\n
\r\n"},{"id":"f9a2b1ea-e79f-4bdd-903a-52746fabda03","name":"WheelchairsAvailable","feature":{"id":"6b044317-a9ff-4bae-ac65-df2e363c351a","displayName":"Wheelchairs Available","name":"Wheelchairs Available","value":"WheelchairsAvailable | Station access","sortOrder":"103"},"isAvailable":true,"category":{"id":"537bd86f-4961-44ed-9d5e-d567f1fa3e08","displayName":"Accessibility and mobility access","name":"Accessibility and mobility access","value":"Accessibility | Station access | Ticketing access | Accessible travel links | Accessible station facilities","sortOrder":"106"},"details":"
\r\n
Are there wheelchairs available at London Waterloo station?
\r\n
Yes, wheelchairs are available at this station.
\r\n
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Is there Wi-Fi at London Waterloo station?
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Yes, this station has Wi-Fi.
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Wi-Fi information
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Free public Wi-Fi is available at the station
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London Zoo has one of the UK’s largest collections of animals. It’s the world’s oldest scientific zoo, opened in 1828. It’s passionate about conservation, and many of the animals, from frogs to tigers, are critically endangered. From aye-ayes (like a cross between a rodent and a lemur) to zebras (more familiar faces), there are over 300 different species and 20,166 animals to discover.
Ready to explore London Zoo? Here’s all you need to know before you visit.
Where is London Zoo?
London Zoo is in Regent’s Park, between the City of Westminster and the Borough of Camden.
Address: Outer Cir, London NW1 4RY.
How to get to London Zoo
South Western Railway services take you to London Waterloo, where you can hop on the Bakerloo line to Baker Street. Find Baker Street Station Stop C, riding the 247 bus to Primrose Hill. It’s a 9-minute walk from there.
Travelling by train
Driving into Central London can be challenging. If you live near Reading, Woking, Portsmouth, Basingstoke, Guildford, Winchester, or Southampton Central, you could save time and money by travelling with South Western Railway.
Browse our ticket types to find the right fare for you. Book early and travel off-peak for cheap train tickets and save even more by checking which Railcards and discounts you’re eligible for. Visiting London Zoo with friends and family? Pay less per person with GroupSave and Group Travel. Read our guide to travelling with kids before your trip.
Travelling in London
If you’re travelling within London, South Western Railway has regular services from Vauxhall, Surbiton, Wimbledon, Staines, Earlsfield, Putney, and Raynes Park. Use a London Travelcard, Oyster card or contactless for seamless travel within London.
Things to see and do at London Zoo
From daily talks to seasonal events, family-friendly trails and adult-only evenings, there’s plenty to see and do at London Zoo.
Tickets
London Zoo has ticketed entry, allowing access to every habitat – journey from the farmyard to the outback through Tiger Territory and Penguin Beach.
London Zoo admission fees:
| Off-peak | Standard | Standard Weekend | |
| Adults | £27.00 | £31.00 | £33.00 |
| Students & over 65s | £24.30 | £27.90 | £29.70 |
| Children 3-15 | £18.90 | £21.70 | £23.10 |
| Children under 3 | Free | Free | Free |
Annual passes are also available.
For more information, visit the London Zoo ticket site.
Meet the animals
Once you’ve seen all the animals, take a step into their enclosures. Meet meerkats, monkeys and penguins, accompanied by expert guides. Take photos with the animals and learn everything about them (you can even feed the monkeys and meerkats)!
Sensory experiences
What better way to introduce future generations to nature than immersive sensory experiences? London Zoo holds weekly sensory stories for babies (aged 0-8 months). Follow the story of various marine creatures and their habitats through interactive storytelling, engaging sight, sound and touch.
Daily talks
London Zoo ditches the dimly lit auditorium and holds daily talks beside the enclosures so you can see the animals up close while listening to their stories. Peak into the predatory mind of the African wild dog, discover the nocturnal life of the slender loris, and find out why flamingos have pink feathers.
Animal Adventure playground
Visiting with kids? They’ll love the Animal Adventure playground, where they can meet alpacas, pigs, porcupines, llamas and goats. There are slides, bridges, ladders, a splash zone and an HMS Beagle-inspired climbing frame (the boat Charles Darwin sailed around the globe collecting samples). Best of all? You can refuel at the Peckish Parrot Café while the little ones let loose.
Things to do near London Zoo
There’s plenty to do nearby after the zoo. Why not explore the rest of Regent’s Park [DF1](London Zoo occupies just 36 of the park’s 410 acres)? There are fountains, gardens, an open-air theatre and a boating lake.
The Sherlock Holmes Museum is near the park’s southwest corner, and the British Museum is also within walking distance, housing some of the best exhibitions in London.
Tips for enjoying London Zoo
- London Zoo is open daily from 10:00 – 16:00. It closes at 17:00 from 10th February to 28th March and from 2nd September to 27th October, and at 18:00 between 29th March and 1st September.
- There’s a bag check on entry, and leaving large bags at home is advised.
Food and drinks
Exploring the 36-acre zoo is tiring work. Thankfully, London Zoo has plenty of food and drink options, all of which use local, ethically sourced ingredients.
Head to the Terrace Restaurant for sit-down or takeaway classics, like stone-baked pizzas, burgers and fish and chips. Zoo Treats has quick bites like pastries and sandwiches, and the woodland kiosk and Beach Hut serve hot drinks and snacks.
London Zoo accessibility
London Zoo is mostly wheelchair accessible, but there are some uneven paths and steep slopes. There’s one changing place toilet facility and four accessible toilets. Disabled visitors get discounted tickets and free entry for a carer.
The zoo hosts regular British Sign Language, audio-described and relaxed tours. Relaxed early entry is available for autistic and neurodivergent individuals.
Paid wheelchair and mobility scooter hire is available on arrival. Assistance dogs are welcome, provided they meet various criteria.
For more information, visit London Zoo’s accessibility site.
